Vishnu Jayan
Professional Summary
Indian Army veteran and Service Excellence professional with experience spanning military service, People Operations, business transformation, process excellence, data analytics, and AI-driven innovation. Currently working with London Stock Exchange Group (LSEG), contributing to service transformation initiatives across global People Operations. My work focuses on leveraging Lean Six Sigma methodologies, advanced analytics, automation, and Generative AI to improve operational efficiency.
Professional Experience
Operational Excellence Manager
London Stock Exchange Group (LSEG) · full-time · hybrid
Jan 2023 – Present
PMP-certified Transformation and Operational Excellence professional with 15+ years of experience spanning technology-enabled change, enterprise operations, analytics, programme governance and military leadership. Proven ability to translate complex business challenges into structured initiatives with defined outcomes, milestones, cross-functional dependencies and measurable benefits. At LSEG, contributed to transformation initiatives across Risk Intelligence and People Operations, leveraging Power BI, Asana, Celonis, ServiceNow, automation and GenAI to improve delivery visibility, operational performance and customer experience. Experience in developing business case, stakeholder alignment, risk and dependency tracking, governance reporting and continuous improvement. Combines strong analytical capability, Lean Six Sigma process expertise and people-centered military leadership to bring structure to ambiguity, facilitate informed decisions and drive disciplined execution across business and engineering teams.
Education
Executive Business Management
Management Development Institute (MDI), Gurugram · Business Administration and Management, General
Jun 2022 – Dec 2022
Grade 6.5
B.Tech. – Bachelor of Technology
Cochin University of Science and Technology · Electronics and Communication Engineering
Jul 2007 – Mar 2011
Grade 6.85 · IEEE Member
Key Skills
- Artificial Intelligence (AI)
- Power BI
- Data Analysis
- Project Management
- Lean Six Sigma
- Automation
Certifications
- Project Management Professional (PMP)
- Certified ScrumMaster (CSM)
- Lean Six Sigma Black Belt
Achievements
- Chief of Army Staff Commendation Card 2016
- AI and Digital Transformation – LSEG
- Data Analytics and Continuous Improvement
- Operational Excellence and Process Optimisation