ITIL 4 Foundation
Certification introduces the key concepts and principles of ITIL 4, a widely adopted framework for IT service management. It covers the Service Value System (SVS), the four dimensions of service management, and how to use ITIL practices to improve service delivery and customer satisfaction. This certification is ideal for those starting in IT service management or looking to understand ITIL 4's practical applications.
Next batch on requestFormat
Live online, instructor-led
Includes
Training + Exam Cost
About this certification
Certification introduces the key concepts and principles of ITIL 4, a widely adopted framework for IT service management. It covers the Service Value System (SVS), the four dimensions of service management, and how to use ITIL practices to improve service delivery and customer satisfaction. This certification is ideal for those starting in IT service management or looking to understand ITIL 4's practical applications.
Upcoming batches
Next batch on request
There are no dated batches right now. Send an enquiry and we will confirm the next start date and trainer with you. This programme has run 4 batches on VetNet before.
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